Gabby: Hi I’m Gabby from Affordable Staff and in these short videos, we’re sharing answers to common questions clients ask us on a regular basis. Today Crystal is answering whether VA’s handle admin work and my office’s phone calls? This is a great question. especially with more and more clients looking to use VA’s to handle these types of tasks and even other tasks like managing their inbox. Anyway, let’s pass this over to Crystal.

Crystal: Well, of course, they can. We are finding that many of our clients using an outsourced staff member to answer the phone for the business and be the first point of contact. This can include acting as your receptionist through to following up on maintenance as an example. You need to have the right system set up but if you are unsure of how to set this up just give me a quick call and I can show you how clients are handle phone tasks.