How to identify how Outsourcing can work for you
The key to understanding how Outsourcing can work in your business comes down to listing the tasks your business performs on a weekly basis as well as the types of tasks you think your business would need to complete every week to take your business to where you’d like it to be.
Once you list the tasks, think of which ones take you a lot of time and don’t offer you a ROI ( return on investment ) that you still have to perform to keep your business going.
To name a few:
- Data entry
- Social media
- Maintaining your website
- Receiving incoming and making outbound calls
- Email marketing
- Mail Merging of documents
- Creating .pdf documents
- Creating client reports
One important point to note is with more specialized tasks you will need to upskill your staff, but our unique structure of placing a supervisor that tracks the outsource staff performance will ensure the tasks are integrated efficiently.
We actually cover this in more detail here
How Do I stay in touch with my Outsourced Staff?
We actually use a number of preset methods for you to stay in touch with your outsourced staff, that also allow you to up-skill them in any custom tasks.
The key recommended areas of access include:
- Local Phone Number ( local to the location of your business )
- Skype / Zoom
- Google Chat
- Google Drive
- Remote Access
You have the option to fully integrate every outsourced staff member and have partnerships with advanced IT suppliers to ensure communication and integration are seamless.
Working with Affordable Staff makes it simple to assign, track and communicate with your outsourced team.
How do you ensure my Outsourcer is performing
We offer several tools that allow you to track your Outsourced Staff’s performance.
Allows you to take random screen snapshots and to look at their level of interactivity ( based on a preset benchmark ).
Allows you to assign tasks and to track ( Live ) the progress of those tasks.
Every Outsourced staff member is assigned a single point of contact ‘Supervisor’ that monitors your staffs performance. They keep an eye on the outsourced staff’s interaction and other key elements of performance to keep them on track and to ensure you are getting the best value from your team
How much do I pay to Outsource?
We work with a range of clients from single Outsourcer, through to businesses that are looking at growing a team of Outsourced team.
With this in mind, our Outsourcing services are priced based on your individual requirement and the investment is usually between 1/3 to 1/4 of employing a staff member locally. If you would like specific details on the investment for your business, please contact us.
Due to our unique structure ( and the reliability of our service ) a majority of our outsourced team become a critical part of their clients business and have helped our clients businesses grow and flourish.
What are the Pros and Cons of Outsourcing?
The pro’s and cons of outsourcing are very common to those when employing staff locally.
Lets cover the Cons First:
Now for the Pros:
Are VA’s and Outsourcers destroying our Local Economy?
The tasks business owners needed to perform 10 years ago are very different than those of today.
While the internet has allowed an amazing transformation in the ways we do business, it has also placed an additional load on businesses to ensure they are keeping their potential leads and customers happy.
The biggest issue is these new tasks you need to perform take a lot of time and as many of them don’t offer a direct ROI ( return on investment ). Outsourcing gives you the ability for you to perform these tasks at a much more affordable rate.
Outsourcing these tasks will free up the time of local team members to focus on tasks that offer a direct ROI. In many instances the employment of Outsourced staff have allowed businesses to continue to grow and employ additional local skilled people.
This has a direct benefit to the local economy, supporting the education of skilled & trained workers and allowing businesses to grow and flourish.
How much guidance and engagement do I need with Outsourced staff
When you employ a Outsourced staff member they are assigned a supervisor that overlooks their performance and activity, to ensure you are getting the most from them at all times. This model is very unique as we offer a strong level of support. With this in mind, it is STRONGLY encouraged for you to communicate, guide and engage your outsourced staff as much as you would local any team member.
There are also many standardized online marketing tasks that outsourced staff are up-skilled and trained which translates to you are getting the maximum result with less effort.
Are there risks with security and my IP
Concerns with Security and loss of IP are very serious and can be a real problem if not addressed properly.
This can happen if you employ people locally or outsource overseas. In many way when you employ a VA using our services you are more covered than employing a person in your own country.
First of all, our VA’s sign legally binding NDA ( Non disclosure agreement ) meaning they can be prosecuted legally if we were to discover the theft of any knowledge or property.
We also use a fairly strict recruitment process designed to highlight and identify any of these issues in the future.
Finally any sensitive information remains as cloud based and not on a VA’s individual computer, further reducing any risk.
Whilst we have never had any issues, we understand the importance of establishing a secure foundation and our approach is with a focus of prevention.
What are the work hours and holidays for Outsourced Staff (any time off)
The work times of your Outsourced Staff are totally flexible with a majority of staff currently working Monday to Friday day shift hours.
Your staff can start anytime that suits you individual needs, based on your individual situation.
Where required, Outsourced staff generally can work through public holidays (additional rates may apply).
Contact to find out more information on how outsourcing can fit within your business.
Why should I outsource through you?
We have over 275,000 hours of outsourcing experience and have employed well in excess of 350 people and have made many mistakes along the way.
As a result we have created a unique methods of managing Outsourcers which has proven to work in every business and allowed clients to benefit and grow their businesses.
Key benefits of employing a VA through us include: