Outsourcing can help create additional capacity by allowing suitable administrative and back-office tasks to be delegated to a dedicated offshore team member.
At Affordable Staff, we employ full-time team members who work from our office in the Philippines. Each team member is assigned exclusively to one client, allowing them to become familiar with your business, systems and processes while being supported by our onsite team.
From inbox and calendar management to CRM updates, data entry, bookkeeping support, social media and specialised industry tasks, an offshore team member can provide ongoing support across a wide range of day-to-day business activities.
Our professionally managed office in the Philippines provides the infrastructure needed to support reliable day-to-day operations, including dedicated workstations, business-grade internet, backup power and onsite support.
Our approach gives clients control over who joins their business and how their offshore team member works day to day. You set the tasks, priorities, processes and expectations, while Affordable Staff provides the employment, infrastructure and ongoing support behind the placement.
This allows your local and offshore team members to work together as part of your wider operations, while giving you visibility and control over how work is managed.
Assisting with day-to-day tasks that can take up valuable time, including following up with suppliers, ordering client gifts, booking flights, email management, calendar coordination, managing social media profiles and more.
Managing incoming calls, customer satisfaction surveys, product tracking, email and support tickets, and escalating important enquiries or calls for action.
Data collection and interpretation, transcribing audio and video into text, uploading data into CRMs and other data management systems, and transcribing scanned documents.
