The Affordable Staff Experience
Outsourcing should make your life easier, not more complicated.
That’s why we’ve built what we call The Affordable Staff Experience.
Since 2010, we’ve helped businesses across Australia and New Zealand build capacity through outsourcing. Over that time, we’ve learnt that a successful outsourcing partnership is about much more than simply finding someone who can perform a list of tasks. The right person, preparation, working environment and ongoing support all play an important part.
When you partner with Affordable Staff, you’re not simply assigned a team member and left to manage everything yourself. Behind every placement is an established support structure covering recruitment, onboarding, training and development, technology, IT, security, performance, wellbeing and ongoing support.
It’s this combination of your business requirements, the right offshore team member and the support of Affordable Staff that creates The Affordable Staff Experience.
For our clients, that means having the infrastructure and support around their assigned team member to help build a successful long-term working relationship, while creating more capacity to focus on their clients, their team and growing their business.
What Makes Up the Affordable Staff Experience?
The Support Behind Every Placement:
Client & VA Support
- Get expert guidance and proactive communication from dedicated Account and Relationship Managers.
- Stay on track with regular performance reviews that ensure continued goal alignment.
- Build stronger connections with VA’s by visiting the Philippines through cultural experiences and in-person training.
Recruitment & Onboarding
- Gain confidence knowing every VA is thoroughly tested, screened and evaluated before assisting your team.
- Get productive faster with onboarding tailored to your industry and processes.
- Benefit from expert trainers who provide focused, hands-on guidance to help VA’s perform from day one.
Security
- Keep your business protected with onsite security, controlled access and constant monitoring.
- Trust in ISO 27001 certified systems that safeguard your data and processes.
- Stay resilient with advanced surveillance and disaster recovery plans that keep operations running smoothly.
Technology & Infrastructure
- Work confidently knowing VA’s use business-grade PCs with webcams, dual monitors and licensed Microsoft Office.
- Stay productive with multiple fast, reliable internet connections.
- Count on proactive IT support and regular hardware upgrades to keep VA’s running smoothly.
Retention & Community
- Keep VA’s engaged in a secure, comfortable office designed for connection and collaboration.
- Build loyalty through recognition programs and a strong people-first culture.
- Make a positive impact through community, education, and charity initiatives that truly make a difference.
Professional Development & AI Support
- Empower VA’s with instant answers, training and process guidance through our custom learning platform.
- Boost performance with AI tools that enhance accuracy, speed and work quality.
- Support long-term growth with structured career paths and continuous development.
Health, Wellness & Engagement
- Keep VA’s energised with onsite meals, active breaks and wellbeing programs that improve focus and morale.
- Support physical and mental health with private healthcare, onsite doctors and nurses, and access to ongoing wellness support.
- Build engagement and loyalty through cultural events, recognition programs and community initiatives that make VA’s feel valued.
What Outsourcing Can Do for You
Outsourcing helps you scale with skilled, cost effective Virtual Assistants who feel part of your local team. Affordable Staff provides secure, supported offshore staff matched to your business so you can grow with confidence.
Lower Costs
Reduce your wage and overhead expenses without losing quality or control.
Free Up Your Time
Focus on clients, strategy and growth while your offshore team takes care of the admin.
Access Great Talent
Work with skilled professionals who understand Australian business standards.
Scale When You’re Ready
As your business evolves you can build a team of VA’s as needed.
Stay Consistent and Reliable
Keep your operations running smoothly with dedicated VA’s ready to support your business.
Gain Peace of Mind
Your data and business processes are protected with secure systems, certified standards and ongoing local support you can trust.