At Affordable Staff, our ISO 27001:2022 and ISO 9001:2015 certifications reflect our commitment to information security, quality, and continuous improvement.
They provide our clients with confidence that they’re partnering with a business that meets internationally recognised standards for protecting data, delivering consistent service, and continually improving the way we work.
For our team, these certifications create a structured, supportive environment with clear processes, ongoing development, and a culture of continuous improvement, helping them deliver their best work every day.
In today’s digital world, safeguarding your data is a top priority.
The ISO 27001:2022 certification is the global standard for information security management. By adhering to this certification, we ensure that your sensitive information is handled with the highest level of security.
What does this mean for you?
Peace of Mind:
With this certification, you can trust that your data is safe, allowing you to focus on growing your business without worrying about information security.
We’re also certified in ISO 9001:2015, which ensures that we consistently provide services that meet both customer and regulatory requirements. This certification emphasises a process-oriented approach, continual improvement, and customer satisfaction.
What does this mean for you?
At Affordable Staff, our ISO 27001:2022 and ISO 9001:2015 certifications are more than just badges of honour. They reflect our commitment to delivering secure, high-quality services while continually improving the way we support our clients and team.
Join Adrian as he explains what goes into maintaining our ISO certifications and why they matter for our clients.
Seth Shea has been auditing Affordable Staff throughout our ISO journey. In this video, the independent ISO Certification Auditor shares what he has observed over the years of auditing our systems, processes and team, and how our approach to quality, information security and continuous improvement has evolved along the way.
To maintain our ISO 27001:2022 and ISO 9001:2015 certifications, we undergo an independent onsite audit every year. These audits help ensure we continue to meet internationally recognised standards while identifying opportunities to strengthen and improve the way we operate.
Why this matters:
For our clients, it’s independent reassurance that the systems and processes supporting their business are being regularly assessed, from quality and consistency through to how their information is protected.
For our team, ISO isn’t simply about passing an annual audit. The principles of continuous improvement are built into the way we work, from training and leadership to communication and our day-to-day processes.
And as Seth shares in the video, that commitment is something he has seen grow year after year, describing Affordable Staff’s information security environment as “setting the bar” for many of the companies he audits internationally.
Since 2010, we’ve continued to develop our secure office environment in Bacolod City, Philippines to support Australian and New Zealand businesses, with security, reliability and business continuity at its core.
We have multiple layers of physical, technical and operational security in place to help protect our clients’ data, including:
CCTV monitoring covers entry points and working areas throughout our office, providing an additional layer of physical security.
Access to working areas is restricted to authorised personnel, with controls in place for employees and visitors entering and leaving the premises.
Individual lockers are provided for team members to securely store personal belongings before entering production areas, helping maintain a controlled working environment.
Team Leaders and dedicated support teams are present onsite to provide guidance, support and oversight throughout the working day.
On our company-owned devices, access is restricted so team members can only access authorised software, systems and websites relevant to their role and client requirements.
Local Australian-hosted document, procedure and data management systems are included, along with controls that track data usage, prevent data deletion and limit access levels.
Workstations are kept up to date and include activity tracking and monitoring software to provide visibility over work activity and help identify unauthorised activity.
From a people perspective, every team member operates under formal employment agreements, confidentiality requirements and policies governing the appropriate handling of client information.
These are just some of the security measures and processes we have in place to help protect our clients’ data.
If you’d like to learn more, please call us on 1300 139 482.
