The Australian Real Estate and Property Management industry is more competitive than ever.

With fixed commissions, pressure to lower property management fees from other agencies and downward pressure on rents eroding management income, Australian real estate agencies are feeling the pressure to balance good service and to remain profitable.

Our solution allows you to offshore tasks that you would normally have a person complete locally, or may not even be getting done due to the pressure freeing up your local staff to focus on higher ROI and client retention tasks.

We employ ‘Full time’ staff that operate within our office within the Philippines. Each staff member is assigned and dedicated to one client and your offshore team member becomes a critical & reliable part of your business.

Our Point of Difference

Our greatest point of difference is our 15 years industry experience within Real Estate combined with over 10 years knowledge around outsourcing infrastructure.

This translates to a more mature offering than others in the real estate industry and faster speed to market & scalability and allows us to provide consultative support if required to assist you in getting your office ready to Outsource.

Top 10 Tasks PMs Outsource

  • Processing Applications

  • Lease Renewals

  • Generating CMA’s

  • Electronic Filing of Documents

  • Data Mining / Lead Generation

  • Monitor Compliance Registers

  • Manage Maintenance

  • Schedule Routine Inspections

  • Generate Sign Up Packs

  • Maintain Listings

Top 12 Real Estate Tasks Outsourced

  • LISTING AND PRE LISTING KITS

  • LISTING AGREEMENTS & DRAST CONTRACT

  • ORDER AND TRACK SIGNBOARDS, PROFESSIONAL PHOTOGRAPHERS & GIFT PACK

  • MANAGE OPEN HOME TIMES ON PORTALS

  • FOLLOW UP DATABASE OF BUYERS AND CLEANING & UPDATING

  • PROMPT SALES AGENTS TO GET SPECIFIC INFORMATION

  • MARKET/ UPSELL ANCILLARY SERVICES (BROKING, FINANCIAL PLANNING ETC.)

  • FOLLOW UP VPA

  • ENSURE SOLICITOR HAVE CORRECT INVOICES BEFORE SETTLEMENT

  • APPOINTMENT SETTING/ CALENDAR MANAGEMENT FOR SALES AGENTS

  • FOLLOW UP FOR RATE MY AGENT OR GOOGLE REVIEWS

  • CONDUCT NPS SURVEYS WITH CLIENTS

Top 12 Lead Gen & Marketing Tasks

  • SOCIAL MEDIA MARKETING

  • JUST LISTED BROCHURES

  • JUST SOLD BROCHURES

  • APPRAISAL BROCHURES

  • LOCAL INFO BOOKLETS

  • FOLLOW UP WARM INFORMATION CALLS TO PAST & CURRENT CLIENT

  • NEWSLETTER

  • OPEN HOME MARKETING

  • MARKET UPDATE COMMUNICATION

  • EMAIL MARKETING CAMPAIGNS

  • RESIZING, WATERMARKING & HIGHLIGHTING PHOTOS

  • NEWSPAPER & OTHER PRINT MEDIA PHOTO REDESIGN

How We Partner with Clients

Our Australian & Philippines team has developed proprietary core templated real estate processes & procedures that have been adapted to an individual agency. Each task specifies the involvement of the local Australian staff and offshore team members, including benchmarked data around time.

The overall objective when working with clients is to give business owners and teams a proven, cost effective and safe way to outsource their Real Estate admin, allowing the business owner to focus on profitability, growth and increase the customer experience.

Outsourcing for over 10 years, Affordable Staff have worked hands on with over 167 agencies on creation of systems & procedures developing best practices of outsourcing / implementation for Property Management & Real Estate.

Shown below is an example Workflow on how a Affordable Staff offshore team member works within a Real Estate business.

One Of Our Team Members Share The Types Of Tasks She Performs For Her Client

Clients We Partner With

 

Rentwest Solutions

Taylors

Rentwest

RentalResults

RayWhite

Professionals

PMGroup

OneAgency

Melbourne

LJHooker

LivingHere

IRE

Harcourts

Arrive

RealStrategix

StaceyLee

FirstNational

LandingResort

MurrayProperty"

AdvancedResidential

MyPropertyLink

DomainandCo

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View Case Studies Of Happy Clients

Jo Leonardis of Hockingstuart Richmond Talks About the Value Their VA has Added to Their Team

Mark Taylor of Taylors Property Management Specialists Shares The Difference Outsourcing Has Made To His Business

Sadhana Smiles From Harcourts Move Talk About The Future Of Her Business With The Help Of Outsourcing

Alana White From RE/MAX Extreme Talks About Why She Chose Affordable Staff And Her Experience With Outsourcing

Michelle Rigg From Rentwest Solutions Shares How Their Local Staff Are Engaging With Their Offshore Team

Software Our Team Us Daily

 

InspectRealEstate"

PropertyMe"

Console

RestProfessional

PropertyTree

MyDesktop

RealWorks

PropertyBase

iAgree

HarcourtsOne

PriceFinder

RPData

Skype

Zoom

Office

ADLSoftware

Trello

Rex

Photoshop

RestConnect