In this less than 2 Minute case study I share:
One more important point to note is while you are seeing a reduction in total local staff and overall count, at the time the client had been looking to employ 2 Assistant PMs and was having issues finding them locally.
Over the first 12 months they had their Assistant Accountant, Maintenance Manager, Assistant PM and Property Manager resign. Instead of replacing them they increase the teams portfolios by 17%, increased tasks of the to 2 VAs and employed a 3rd VA to handle maintenance and accounts.
We Partnered with the client to assist with finding and performance managing the right people, assisted with integration and worked to upskill the VA in how to adapt the VA to their way of doing business.
We were Proud to be involved in the recent Hocking Stuart Directors Conference on the Gold Coast and thought to say thank you to all those we met over the few days and provide you with a little more information on how we work with Hocking Stuart clients.
As you may know we are an outsourcing business that supply dedicated Virtual Assistants that are up-skilled and trained in YOUR way of doing business.
Our Australian & Philippines team has developed proprietary core templated real estate processes & procedures that have been adapted to an individual agency. Each task specifies the involvement of the local Australian staff and offshore team members, including benchmarked data around time.
The overall objective when working with clients is to give business owners and teams a proven, cost effective and safe way to outsource their Real Estate admin, allowing the business owner to focus on profitability, growth and increase the customer experience.
Outsourcing for over 10 years, Affordable Staff have worked hands on with over 167 agencies on creation of systems & procedures developing best practices of outsourcing / implementation for Property Management & Real Estate.
Our greatest point of difference is our industry experience within Real Estate combined with knowledge around outsourcing infrastructure.
This translates to a more mature offering than others in the real estate industry and faster speed to market & scalability and allows us to provide consultative support if required to assist you in getting your office ready to Outsource.
Shown below is an example Workflow on how a Affordable Staff offshore team member works within a Real Estate business.
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